Quick Help Videos

Quick Help Videos: our short, easy-to-follow video guides walk you through the most common roadside problems step by step, so you know exactly what to do before help arrives.

Not sure what’s wrong, or just waiting for our truck to arrive? These quick video guides can help you figure out what’s going on — and sometimes even get you back on the road without a tow. If in doubt, or if it’s not safe, call us 24/7.

🔓 Locked Out or Dead Battery?

Keys locked inside, or the car won’t start at all? These videos cover both — safe ways to get back in, and how to jump-start a flat battery.

🛑 Stuck in Park or Handbrake Won’t Release?

Gear stuck in Park, or an electronic handbrake that won’t let go? Find your make and model below for a manual release guide.

🚙 Convertible Top Stuck?

Soft or hard top won’t open or close? These step-by-step guides show the manual override for popular convertible models.

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Still stuck? We’re here 24/7.

Call our 24/7 Virtual Assistant on +44 20 4634 7227, or WhatsApp/message us on 07547 907000 — or use the contact form to reach our human team.

More Quick Help Videos for Everyday Breakdowns

Our Quick Help Videos library keeps growing, covering the situations drivers run into most often on UK roads. From a warning light you don’t recognise to a puncture on a busy street, these guides are designed to be watched in under two minutes, right from your phone, while you wait safely for assistance.

Staying Safe While You Watch

Whatever the Quick Help Videos guide you’re following, your safety always comes first. If you’ve broken down, move to a safe position away from traffic wherever possible, switch on your hazard lights, and follow the official advice in the Highway Code for breakdowns and accidents. For general roadside safety tips beyond what our videos cover, the RAC’s breakdown advice hub is also a useful resource.

If a Quick Help Videos guide doesn’t solve the problem, or if you’re ever unsure whether it’s safe to attempt a fix yourself, don’t hesitate to call our 24/7 recovery team. We’d always rather you call too soon than take an unnecessary risk.

Why We Made These Quick Help Videos

Many roadside problems look scarier than they actually are, and a huge number of callouts turn out to be something a driver could have fixed themselves in a couple of minutes with the right guidance. That’s exactly why we built this Quick Help Videos library: to save you time, reduce stress, and get you back on the road faster whenever it’s safe to do so yourself.

How to Use Our Quick Help Videos

Each Quick Help Videos guide is grouped by the problem you’re facing, so you can jump straight to the one you need rather than scrolling through a long playlist. Bookmark this page on your phone before a long journey, so our Quick Help Videos are always one tap away if something goes wrong on the road. Many drivers find that watching the relevant Quick Help Videos guide while they wait for recovery helps them feel calmer and more in control of the situation.

We regularly review and update our Quick Help Videos based on the calls we receive most, so the library reflects real, common breakdowns rather than rare edge cases. If there’s a topic you’d like to see covered, let us know when you call — your feedback helps shape which Quick Help Videos we make next.

Whether it’s a locked door, a flat tyre, or a battery that won’t hold charge, our Quick Help Videos are here whenever you need a clear, calm explanation of what to do next.